There isn’t much in business that is more galling than doing work for a client who then doesn’t pay.
If a customer will not respond to your letters and calls, here are the steps you can take to try to get payment from them;
1. Send a Letter Before Claim – you may wish to instruct a solicitor to do this on your behalf, as the sight of a solicitor’s letter will often encourage a debtor (the person who owes you money) to make payment. See: https://www.onlinedebtcollector.com/
2. Issue court proceedings – claims for unpaid invoices can be issued online at www.moneyclaim.gov.uk and the fees charged relate to the sum claimed including any interest owed.
3. Obtain a County Court Judgment (CCJ) against your debtor – if the debtor seeks to defend the proceedings you may wish to instruct solicitors.
4. Enforce the CCJ and obtain payment – if the debtor still fails to pay seek legal advice about the ways your business can chase the money that you are owed. Examples include a charging order over property that the debtor owns, a third party debt order, attachment to earnings order, or seizure of goods by County Court Bailiffs or High Court Enforcement Officers.
For further information about Debt Recovery, visit http://www.fishermeredith.co.uk/archives/service/business-services/business-disputes-dispute-resolution/debt-recovery and https://www.onlinedebtcollector.com/